Say hello!
As a friendly reminder, please visit the FAQs before reaching out to us; your question may be answered there! Our response time is 1–3 working business days, Monday to Friday.
✦ GENERAL ORDER INQUIRY ✦
If you need to add items to your order, change an address, combine orders, or make an exchange, please reach out to help@whitesquirrel.com. Include in the subject line “Pikarar (order #)” and we will get back to you as soon as we can! If you are checking on the status but it has been less than 13 days since you made your order, please be advised that your order is still being processed and we will ship it as soon as we can. More on delivery timing in the FAQs.
✦ WHOLESALE ✦
For wholesale ordering, use our direct link to Faire here. To inquire about sold out items, get a discount, or reserve future items, please email us directly at partners@pikarar.com
✦ COLLABS & COMMISSIONS ✦
If it is about collaborations, product reviews, or commissions, please use the contact form below.
✦ OTHER ✦
For all other inquiries not listed above, please use the contact form below.